Frequently Asked Questions

Find answers to the most commonly asked questions below.
What is the minimum required entry diameter for insertion?
 Is chlorination required before inserting the AUR?
What disinfection methods are used?
Will the water system be depressurized during insertion?
What happens if the AUR becomes stuck?
Who is responsible for robot retrieval?
Does Motmot operate the valves and hydrants?
What field staff presence is required?
How long does insertion and retrieval typically take?
What pressure range is acceptable for the AUR?
What kind of inspection data does Motmot provide?
 Is the AUR tracked while in the pipeline?
What insurance coverage does Motmot maintain?
Who is liable if the AUR is damaged or lost?
How will incidents be handled during field deployment?
What safety procedures must be followed on site?
 How is pilot success evaluated?

What insurance coverage does Motmot maintain?

Motmot maintains general liability, products and completed operations insurance, umbrella/excess coverage, and workers' compensation. Certificates of Insurance (COIs) naming the Municipality as additional insured are provided before field activities commence.

What pressure range is acceptable for the AUR?

The AUR is designed for standard distribution system pressures between 40 psi and 120 psi. Motmot will review site-specific pressure data during planning.

Does Motmot operate the valves and hydrants?

No. Municipality staff are responsible for all valve operations, flow adjustments, and hydrant management to maintain system control.

How long does insertion and retrieval typically take?

Setup, disinfection, insertion, inspection run, and retrieval typically require between four to eight hours per site depending on system configuration and inspection length.

What pressure range is acceptable for the AUR?

The AUR is designed for standard distribution system pressures between 40 psi and 120 psi. Motmot will review site-specific pressure data during planning.

Does Motmot operate the valves and hydrants?

No. Municipality staff are responsible for all valve operations, flow adjustments, and hydrant management to maintain system control.
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Pilot Program

Motmot is opening enrollment for a capped number of municipal partners to participate in our 2026 pilot program. These pilots are designed to leverage our Autonomous Underwater Robot (AUR) in active drinking water systems and to help cities collect empirical detailed, defensible condition data increasingly emphasized in infrastructure planning and funding decisions.

The process is straightforward: your team handles insertion and retrieval using standard tap points or fire hydrant, while Motmot provides the AUR unit, support materials, and full post-inspection analysis. We’ll coordinate closely with your staff to align around scheduling, entry locations, and reporting needs. Pilots typically include 1–2 deployments with clear expectations on data delivery, safety, and responsibilities — all outlined in a standard participation agreement. If you're looking to strengthen asset management planning or build a case for future capital funding, this is a great opportunity to get started with next-generation inspection at no long-term commitment.
Apply Here